FAQs
MMS/PICTURE MESSAGING
What is MMS?
What do I need to use MMS?
How much does it cost to send an MMS message?
How do I send an MMS message?
Why can't the person I am sending to receive my MMS?
What if the person I am sending to doesn't have an MMS compatible phone?
Is there a limit on the size of MMS messages?
Why can't I send/receive/download MMS messages?
What is MMS?
MMS is a service that allows you to take photos from your MMS compatible handset. You can then send the MMS photo instantly to other MMS
phones, non-MMS handset or to any email address in the world. MMS is charged at 75c per each MMS message sent.
- A single MMS message can include text, a sound file or both along with an image so you can share the whole experience with friends.
- Send an animated ready-made "Happy Birthday" MMS to your friend - beats a standard SMS message
- You can send your MMS to a friend's SavvyTel, Vodafone, Telstra or Optus mobile or to any email address in the world. If your friend has a (MMS capable) mobile, they'll receive the MMS directly on their mobile screen. If they don't have a MMS mobile, they'll get an SMS telling them to view your MMS online.
What do I need to use MMS?
To use MMS you must have an MMS compatible phone. You will also have to configure your phone to the SavvyTel network, please contact
Customer Care for help with this.
How much does it cost to send an MMS message?
MMS is charged at 75c per each MMS message sent. You are able to send an MMS message with a sound file or SMS message. This
is all included in the 75c charge.
How do I send an MMS message?
As the instructions on how to send a MMS message differs with the handset model, please refer to your mobile handset instruction manual.
Why can't the person I am sending to receive my MMS?
Check that the person you are sending to has a phone and mobile network which is compatible with MMS. You must also ensure that the message
you are sending does not exceed the size limit of 100kb.
What if the person I am sending to doesn't have an MMS compatible phone?
If the person you are sending to doesn't have an MMS compatible phone, they will receive an SMS with instructions as to how to view the MMS
on the internet.
Is there a limit on the size of MMS messages?
When sending an MMS to a mobile, the size limit is 100kb. This may depend on the type of handset you have, so please refer to your handset
manual. There is no size limit for MMS messages sent to email addresses.
Why can't I send/receive/download MMS messages?
Check that your mobile phone is GPRS compatible. Is your phone configured to use GPRS? If not, contact Customer Care
and we will send you the configuration settings via SMS.