FAQ's (frequently asked questions), is a great section to find out how mobiles actually work. This section has an amazing amount of information, not just on Savvytel but on the whole Mobile industry in Australia. Our industry has heaps of lingo (unique works), if for any reason you have questions please call us on 1300 800 629.
What is WAP GPRS?
GPRS (General Packet Radio Service) delivers data at high-speed data to mobile phones. It is this technology that allows fast and easy access to WAP sites.
WAP (Wireless Application Protocol) is a mobile Internet technology that allows mobile phone access to certain Internet sites. WAP sites are Internet sites specifically created for mobile phones using text and graphics to fit the dimensions of your mobile phone screen.
Combining the two and you have WAP GPRS. WAP GPRS allows you the convenience of being on the move and still having access to a variety of News, Sports, Weather and Entertainment information to keep you up to date at any time of the day.
How do I activate WAP GPRS?
To activate WAP GPRS, please contact us our Customer Care Team.
Contact us requesting the WAP GPRS service to be activated, telling us the make and model of your mobile phone.
Please note it may take up to 24 hours for your WAP GPRS service to be provided by us.
How do I start using WAP GPRS?
A GPRS compatible mobile phone is needed to use the GPRS service.
Below are manufacturer specific connection shortcuts:
Nokia: Press and hold down the "0" key or select " Services" from the main menu.
Sony Ericsson: Select "Internet Services" from the main menu.
Siemens: Select "Surf & Fun" from the main menu then "Internet".
Motorola: Scroll to and select "Web Access" from the main menu then "Browser" then "Launch".
Panasonic: Start Browser from menu.
For specific instructions on individual mobile phones, please refer to your mobile phone user manual or see the manufacturerÂ’s website.
What does WAP GPRS cost?
The beauty of GPRS is there is no monthly subscription fee. You only pay for what you use! The charge is for upload and downloads – Please refer to the rate plan you are on for the associated charge. The charge will be billed in 1MB increments.
Please note that downloading images, games and sounds may attract additional charges.
Please note that downloading images, games and sounds may attract additional charges.
Can I receive SMS when using WAP GPRS?
If an SMS is received whilst you are browsing the message alert tone will sound (if enabled) and you can view the SMS once you close the browser.
Can I make and receive voice calls when using WAP GPRS?
You will be able to make and receive voice calls if you are not downloading or transferring data at the time.
If you are downloading or transferring data at the time an incoming call is received it will be diverted to your voicemail, messaging service or a busy signal will be heard (whichever is applicable).
If you are downloading or transferring data at the time and you wish to make an outgoing call you will need to disconnect from the browser before doing so.
Can any mobile phone access WAP GPRS?
Only GPRS compatible mobile phone can access this service. Please consult your user manual to confirm if your mobile phone is compatible.
I can't connect to WAP GPRS, what could be wrong?
Please check your GPRS settings are still saved to your mobile phone, if not you will not be able to access this service.
You must be in a coverage area. This will be indicated by the coverage bars on your mobile phone.
To complete the activation of a new WAP GPRS service, you will need to turn your mobile phone off and then back on again.
Activate your service
Recharge your service
